A Legacy of Excellence in Secure Logistics
Based strategically just outside Heathrow, FET Logistics is a family-owned and family-run specialist logistics company. Our journey began with Frederick Woolley, who established a reputation for providing a service second to none in the secure transport industry.
In the early days of tracking technology, Frederick developed a bespoke, market-leading tracking system. This innovation, initially exclusive to FET vehicles, led blue-chip companies to seek our expertise for the safe transportation of goods throughout the UK and Europe.
Evolution into Pharmaceutical Specialists
In 1999, FET Logistics transitioned into the pharmaceutical sector, marking a pivotal new direction for our business. Frederick was joined by partner Harry Hughes, our Responsible Person (RP), whose expertise has established FET as one of the premier pharmaceutical logistics companies in the UK.
Harry developed our bespoke Quality Management System (QMS), which integrates ISO 9001:2015 standards with full GDP (Good Distribution Practice) and TAPA security requirements. Our commitment to excellence is evidenced by our flawless audit record; FET has successfully passed every inspection to date.
A Modern, Multi-Generational Global Provider
As the healthcare industry evolves, FET Logistics remains at the heart of the sector. Today, the third generation of the family—Frederick’s two grandsons—have joined the team, ensuring our values of reliability and personal service continue. In 2023, we expanded our reach by opening offices in the Netherlands, enhancing our ability to manage complex European supply chains.
Our Mission
Time-Critical | High-Value | Secure | Pharmaceutical & Clinical Trial Specialists
Our mission is to provide an incomparable service level that exceeds customer expectations. As specialists in the pharmaceutical industry, we strictly adhere to GDP regulations. This ensures the medicinal integrity and characteristics of every product remain unchanged while in our care.
- Advanced Equipment: We invest in high-specification, temperature-controlled transport vehicles featuring state-of-the-art refrigeration and audible/visual alarm systems.
- Real-Time Transparency: Our fleet is equipped with satellite-linked position and temperature tracking, providing clients with a complete, real-time audit trail from collection to delivery.
- Expert Workforce: Through continuous investment in our facilities and a highly skilled workforce, we deliver the peace of mind that your life-saving products are in safe hands.
Quality Assurance & Compliance
Our reputation as a specialist clinical logistics provider is built on the knowledge of our people and the rigorous standards we set across our business. At FET Logistics, we believe that quality assurance and best-practice principles are essential for the clinical trial and healthcare sectors.
Our Quality Objectives:
- On-Time Delivery: Every shipment delivered on time, every time.
- Product Integrity: Ensuring handling processes have zero adverse impact on product quality.
- Continual Improvement: We constantly evolve our systems to meet the changing regulatory needs of our clients.
Every FET employee is expertly trained in the principles of Good Distribution Practice (GDP). All operations follow strictly defined Standard Operating Procedures (SOPs), which can be tailored to include client-specific requirements in individual operational plans.
Logistics Quality Management System (QMS)
Our QMS goes beyond standard frameworks. It incorporates the elements of ISO 9001:2015 while covering all aspects of GDP and TAPA security.
This system prioritises innovation and risk minimisation through:
- CAPA Programme: Robust Corrective and Preventive Actions.
- Change Control: Rigorous management of logistical variables.
- Risk Management: Comprehensive processes to facilitate sustainable controls.
- Open Audit Policy: We welcome client audits to demonstrate our transparency and adherence to the highest industry standards.
By raising our standards daily, FET Logistics delivers unsurpassed consistency and optimises the supply chain for healthcare providers worldwide.
